Return & Exchange Policy

14-Day Return Window

We accept returns within 14 days of delivery for unworn, unwashed items in original condition with tags attached.

Return Process

1. Contact us at richwear194@gmail.com to initiate your return
2. We'll provide a return authorization and instructions
3. Package items securely and ship to our return address
4. Refunds processed within 5-7 business days after we receive your return

Exchange Policy

No Exchanges.

Non-Returnable Items

• Swimwear and intimate apparel
• Items worn, washed, or damaged
• Items without original tags
• Sale items marked as final sale

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or we made an error.

Refund Method

Refunds will be issued to your original payment method. Please allow 5-10 business days for the refund to appear on your statement.

Questions?

Contact our customer service team at richwear194@gmail.com for assistance with returns or exchanges.